TAVAS Power
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TAVAS Service System

TAVAS Power > About > TAVAS Service System

Excellence at Every Stage

At TAVAS, we provide a smooth, end-to-end service experience, from pre-sales consultation to after-sales support, ensuring our customers receive unparalleled reliability and efficiency.

Tailored Solutions for Your Business

Pre-Sales Service

By providing comprehensive pre-sales consultation, we help our customers make informed decisions and build trust in our products and services.

01

Customized OEM/ODM Solutions

Tailored diesel generator solutions based on market trends and business needs.
Optimization of performance, design, packaging, and pricing to meet customer requirements
02

One-Stop Procurement Service

Multi-category mixed packing with low MOQ for flexible orders.
Efficient supply chain management for bulk and custom orders.
03

Certified & Compliant Products

Compliance with CE, RoHS, EMC, and Euro V certification.
Guaranteed safety, efficiency, and international regulatory approval.
04

Flexible Payment Solutions

Multiple payment methods, including Letter of Credit (L/C), ensuring secure transactions.
Transparent & Efficient Processing

Sales Tracking

We offer real-time updates at every stage of production and shipment, ensuring complete transparency and reliability.

  1. Material Preparation Progress Report
    • Raw Material Sourcing & Quality Testing
    • Inventory Management & Packaging
    • Delivery Scheduling
  2. Prototype Testing & Validation
    • Performance & Compliance Testing
    • Detailed Reports & Quality Assessments
  3. Production Progress Updates
    • Assembly Line Optimization
    • Component Procurement & Inspection
    • Production Efficiency Reports
  4. Pre-Shipment Inspection & Testing
    • Visual & Functional Testing
    • Packaging & Accessories Verification
  5. Shipment & Logistics Management
    • Comprehensive Shipment Reports
    • Tracking, Status Updates & Delivery Milestones

Our structured tracking system guarantees accuracy, efficiency, and customer confidence in every order.

Long-Term Support You Can Rely On

After-Sales Service

Our commitment to customer satisfaction extends beyond the sale. We provide prompt, efficient, and reliable after-sales support to ensure optimal generator performance.

  1. Complete Maintenance Parts Supply
    • Original spare parts & accessories for long-term durability.
  2. Rapid Troubleshooting Assistance
    • Comprehensive technical support to resolve common generator issues.
  3. 24/7 Remote Assistance
    • Expert after-sales team available for immediate problem resolution.
  4. Fast Complaint Handling & Continuous Improvement
    • Proactive issue resolution with a focus on quality enhancement.
  5. Regular Product Performance Monitoring
    • Follow-up assessments to ensure sustained generator efficiency.
  6. Customer Training & Technical Guidance
    • In-depth product training to help customers optimize their sales and service operations.
Helping You Succeed in a Competitive Industry

Market Support

We go beyond product supply by helping our customers grow through strategic market support.

  1. Professional Advertising Materials
    • High-definition product images, videos, and brochures for enhanced marketing.
  2. Digital Branding & Promotion
    • Social media and online portal collaborations for brand visibility.
  3. Retail Order Diversion
    • Local business support through order referrals and dealer partnerships.
  4. Exclusive Promotional Offers
    • Periodic discount campaigns on select diesel generator models to increase market competitiveness.

At TAVAS, we don’t just manufacture diesel generators—we empower businesses worldwide with high-performance products, cutting-edge technology, and exceptional support services.